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How max7jili Handles Your Personal Information

This Privacy Policy tells you exactly what personal data we collect when you open an account, use your e-wallet to deposit or withdraw via GCash, Maya, or InstaPay, and access the lobby from your mobile device.

Account data kept secureGCash, Maya, InstaPay transaction privacyNo third-party sale of your dataPhilippines-based access only where local law permitsClear data-deletion process
max7jili How max7jili Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security is built into every layer of how we store and process your information. From the moment you link your GCash or Maya wallet to the moment a withdrawal clears via InstaPay, each transaction is handled under encrypted connections. Here is how we approach the four areas that matter most to your privacy.

Encrypted Connections

All data sent between your device and our platform travels over SSL-encrypted connections. This applies to your login, your GCash deposit flow, and any account-detail updates you make from mobile.

Cookie Controls

We use session cookies to keep your lobby state intact and analytics cookies to understand how the platform performs. You can disable non-essential cookies through your browser without losing access to your account.

Data Retention Rules

We keep your account data for as long as your account is open, plus the minimum period required by applicable law after closure. Payment records tied to GCash, Maya, or InstaPay transactions follow the same retention schedule.

Your Access Rights

You can request a summary of the data we hold on you at any time. Submit the request via live chat or email, and we will respond within the timeframe required by the applicable rules in your jurisdiction.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or submit a deletion request, our support team is the right place to start. Use any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Start a live chat session from any page on max7jili. Quote your registered account email and state your privacy request clearly so the agent can act on it without delays.
Email Support Send your data request to our support email address listed in the account help section. Include your full name and the e-wallet number tied to your account for faster verification.
Account Help Section Log in to your account and navigate to the Help section. From there you can submit a formal privacy request that is routed directly to our data-handling team.

Common Questions About Your Data and This Policy

These are the questions we hear most often from account holders in the Philippines about how their personal data is handled. If your question is not covered here, reach out via live chat or the account help section.

We collect your name, contact details, date of birth, and the e-wallet or payment method you register — such as your GCash or Maya mobile number — to verify your identity and process transactions.

We share your data only with payment processors and identity-verification partners who need it to complete your GCash, Maya, or InstaPay transactions. We do not sell your data to unrelated third parties.

Start a live chat on max7jili or send a request through the account help section. Include your registered email and account name so we can locate and compile your data record promptly.

Yes. Submit a deletion request via live chat or email. We will remove your personal data after verifying your identity, retaining only what applicable law requires us to keep for a minimum period.

We use session cookies to keep your lobby login active and analytics cookies to monitor platform performance. You can disable non-essential cookies in your browser settings without losing account access.

Yes. Your linked e-wallet number is stored under encryption and accessed only for transaction processing and identity verification. It is not visible to support staff in full and is never shared externally without your consent.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.