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What You Need to Know Before You Play

These legal terms set out the rules that apply to your account on max7jili — including how we handle your data, what eligibility means in your region, and how payment transactions via GCash, Maya, and InstaPay are governed.

Account Eligibility TermsData Handling PolicyGCash, Maya, InstaPay RulesCookie and Retention PolicyHow to Contact Legal
max7jili What You Need to Know Before You Play
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the security of your account data seriously — from how your payment details are stored to how long we keep transaction records. Here is a plain breakdown of our key data and security commitments, specifically around how your account and payment information is managed on max7jili.

Data Storage and Retention

We keep account and transaction records for as long as required by applicable law or our audit obligations. You can request a summary of your data by contacting support.

Cookie Policy

We use cookies to keep your session active, remember your preferred payment method, and monitor for unusual login activity. You can manage cookie preferences in your browser settings.

Payment Data Handling

GCash, Maya, and InstaPay transactions are processed through encrypted channels. We do not store your full e-wallet credentials — only a tokenised reference tied to your account.

Requesting Changes or Deletion

To update personal details or request account deletion, send a verified request through live chat or email. Identity confirmation is required before changes are processed.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

For questions about these terms, data requests, or account policy concerns, there are three direct ways to get a response from our team. We handle legal and policy queries separately from general account support so your questions reach the right person without delay.

Live Chat Start a chat from any page on max7jili. Our support team can escalate legal or policy questions directly to the right department during operating hours.
Email Support Send a detailed message to our support email for data access requests, policy clarifications, or formal account-related legal queries. We respond in writing.
Account Dashboard Log in, go to Account Settings, and use the Help section to submit a policy ticket. Attach any relevant transaction reference numbers for faster handling.

Common Questions About Our Legal Terms

These are the questions we hear most often about account policies, data rights, and how our terms work in practice. If your question is not here, contact our support team directly.

These terms apply to every account holder on max7jili. Access is available only where local law in the Philippines permits, and eligibility conditions must be met before an account can be used.

Yes. Submit a data access request through live chat or email support. We will verify your identity first, then provide a summary of the account data we hold on file.

GCash and Maya deposits and withdrawals are subject to both our payment policy and the terms of those e-wallet networks. We process them through encrypted channels with a verification step before withdrawal.

We retain certain records as required by law or audit obligations even after account closure. You can request a full deletion review by contacting support with your account details.

We post a notice inside your account dashboard whenever we update these terms in a material way. Continuing to use your account after that notice means you have accepted the revised terms.

Nothing in our terms overrides your rights under applicable Philippines law. If there is a conflict between our terms and local law, local law applies to the extent required in your jurisdiction.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.